Contact us
Welcome to FiliNoire. We are dedicated to providing exceptional service for all your formalwear needs. Whether you have a question about our Evening Dresses, Prom Dresses, Cocktail Dresses, Wedding Party Dresses, or Plus Size Dresses, our customer support team is here to assist you. Please find the most effective ways to reach us below.
Customer Support
For order inquiries, product information, sizing assistance, or any other questions, our support team is your primary point of contact. We strive to respond to all inquiries promptly.
Email: [email protected]
Please include your order number (if applicable) in the subject line to help us serve you faster.
Corporate Address
Company name：JLS INTERNATIONAL LIMITED
Address：Room A5, 7/F, Astoria Building, No.34 Ashley Road, Tsim Sha Tsui Hong Kong
Phone：+852 60916108
Email：[email protected]
Please note: This is our corporate office address. For returns or exchanges, please refer to the instructions provided in your order confirmation email or on our Refund policy page.
Response Time
Our customer support team operates from Monday to Friday, 9:00 AM to 6:00 PM EST. We aim to respond to all email inquiries within 24-48 hours during business days.